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Turnpike Info: 877-682-9433
 

Maine Turnpike State Farm Safety Patrol Program

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The Maine Turnpike State Farm Safety Patrol is a free service that provides assistance to stranded motorists on the Maine Turnpike. The Safety Patrol also clears the Turnpike of debris and other hazards and provides temporary traffic control at minor accident scenes to help keep Maine Turnpike customers safe and traffic flowing smoothly.
 
The Safety Patrol offers free, limited roadside assistance to drivers in need, including:
  • Changing flat tires
  • Jump-starting vehicles
  • Providing lockout assistance
  • Moving disabled vehicles to the shoulder
The patrol vehicles are equipped with emergency lighting and road flares to further increase safety for stranded motorists, and also to help relieve congested traffic at the scenes of incidents and accidents. Patrol operators will also assist the Maine State Police and other first responders when needed. 
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Look for the Maine Turnpike State Farm Safety Patrol vehicle during your travels on the Turnpike.

The Maine Turnpike Authority is proud to offer this service, sponsored by State Farm, to all motorists who travel the Maine Turnpike. Motorists can learn more about the program and share their feedback and experiences via www.AssistPatrol.com or on social media using #AssistPatrol.
 

Commonly Asked Questions

What does the State Farm Safety Patrol do?
The State Farm Safety Patrol travels the Maine Turnpike during coverage hours looking for stranded motorists, debris on the road and traffic accidents or other incidents. The State Farm Safety Patrol drivers assist in these situations to help motorists and ultimately keep traffic moving.
 
How much will this service cost motorists?
There is no charge for the service.
 
What services do you offer?
The Maine Turnpike State Farm Safety Patrol provides assistance to help motorists get back on the road in the event of a minor incident, such as a flat tire or overheated engine. The Safety Patrol will provide traffic control for disabled vehicles and minor crashes, as well remove debris and hazards from the Turnpike.
 
What are your hours of operations?ME_Patrol_Coverage_Map_Updated.png
Hours of operation for the Maine Turnpike State Farm Safety Patrol will vary by season. In the winter (beginning after Columbus Day weekend), the Safety Patrol covers the Turnpike between Exit 32 in Biddeford and Exit 48 in Portland, Monday through Friday from 3:30 to 7 pm.
 
In the summer, starting Memorial Day weekend, the Safety Patrol covers the Turnpike from Exit 32 in Biddeford to Exit 48 in Portland, Monday through Thursday from 3:30 to 7 pm. The Safety Patrol also provides summer service between the Piscataqua River Bridge and Kennebunk on Fridays from 1 to 9 pm, and on Saturdays, Sundays and holidays from 11 am to 7 pm.
 
Where do I call if I need help?
You may dial (207) 871-7701 from your cell phone and the Maine Turnpike Authority will dispatch a State Farm Safety Patrol vehicle. The Maine Turnpike State Farm Safety Patrol should be able to locate you within 15 to 30 minutes unless they are detained because of another accident or incident. If you are stranded on the highway, move your vehicle to a safe location, stay inside, and wait for help to arrive.
 

Move Over for the Maine Turnpike State Farm Safety Patrol

The Move Over Law was passed in 2001 requiring motorists on Maine’s roadways to slow down and, if safe to do so, pull over for a stopped emergency vehicle. Motorists are required to use the same caution when approaching a stopped State Farm Safety Patrol vehicle on the Maine Turnpike.
 
You can read more about Maine’s Move Over Law at the Maine State Police website.
 

Safety Checklist

Traveling on the Maine Turnpike
  • Make sure your vehicle is in good driving condition.
  • Buckle up your seat belt.
  • Make sure you are fit to drive.
  • Use your signals when changing lanes, entering and exiting the roadway.
  • Consider carrying a flashlight, flares and a fire extinguisher in your vehicle.
  • Turn on your headlights whenever windshield wipers are used in inclement weather.
  • Carry cash or E-ZPass (Electronic Toll Collection) to pay tolls.
 
If you are in an accident
  • If possible, remove accident vehicles from travel lanes.
  • Dial 9-1-1 for assistance.
  • Check for and attend to injuries.
  • Exchange driver and vehicle insurance information.
  • Wait for the State Farm Safety Patrol.
 

 

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